Refund policy

Return & Refund Policy – LE AURA VENTURES
This Return & Refund Policy applies to all purchases made through https://aurarings.in/⁠ (“Website”) and is operated by LE AURA VENTURES (“we”, “our”, “us”).

Please read this policy carefully before placing your order.

1. Strict Policy
We follow a strict policy for all products sold on our Website:
❌ No Returns
❌ No Exchanges
❌ No Replacements
Once a product is purchased and delivered, it cannot be returned, exchanged, or replaced under any circumstances.
This includes (but is not limited to):
Change of mind
Incorrect size selection
Personal dissatisfaction
Minor color/design/finish variations
Delay in delivery
Customers are advised to review product details and sizing carefully before placing an order.

2. Refund Policy (Only Exception)
Refunds will be provided only in the following case:
✅ Duplicate Transaction

If a customer is charged more than once for the same order due to a technical or payment gateway error:

* The transaction will be verified
* The excess amount will be refunded
Refund will be processed and credited to the original payment method within 7–10 business days
No other refund requests will be accepted.

3. Order Cancellation
Orders cannot be cancelled once placed

4. Ring Disclaimer
Customers are responsible for choosing the correct size
Slight variations in finish or appearance may occur
Proper care instructions should be followed after delivery

5. Limitation of Liability
LE AURA VENTURES shall not be liable for:
Customer dissatisfaction
Incorrect size selection
Delivery delays by courier partners
Any indirect or consequential losses
Our total liability shall not exceed the purchase amount.

6. Contact Information
For duplicate payment refund requests:
📞 +91 9188465039
📧 auraring.in@gmail.com
Please include:
Order ID
Transaction ID
Payment proof